Error 3 [0x0809c0] [0x0809c0] Incomplete user profile detected (V2)

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  • March 25, 2019 at 2:23 pm #2686

    admin
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    Error 3 [0x0809c0] [0x0809c0] Incomplete user profile detected and ignored:C:Users”username”… (V2)

    Followed by:
    [0x080000] LookupAccountSidW failed. Error: 0x00000534[gle=0x00000534]
    [0x0803ba] Found valid profile but can’t get user credentials. Will ignore due to error code: 0x00000534

    – Error will be seen in the USMTLoad.log (USMTGUI/UPC)

    Cause

    USMT found a valid profile to restore in the backup but cannot look up the user in the Active directory.

    Solution

    Check that the PC is properly joined to the AD and that the user restoring to exists on that AD and is enabled.

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